AI-Enhanced UX Specialist

Senior Product Designer
crafting AI-powered experiences

Senior Product Designer with 20+ years shipping products across complex, regulated industries. I specialize in DesignOps, design systems, and AI-enhanced workflows — backed by deep UX research, frontend fluency, and proven methodologies that transform ambiguity into scalable solutions.

20+
Years Experience
10+
Years Leadership
50+
Products Shipped

Regulated & Complex Industries

Healthcare

Clinical Systems

Insurance

B2B Platforms

Fintech

Financial Tools

Pharma

AstraZeneca, Mylan

Automotive

Nissan, BMW

Government

Public Services

Skills & Tools

Combining AI-enhanced workflows with deep UX expertise to deliver products that get built.

DesignOps

Design System Governance Tool Selection & Integration Workflow Automation Handoff Frameworks Design Process Optimization Design Team Enablement Documentation Standards

AI & Automation

Claude Claude Console ChatGPT v0 MCP Server Figma MCP Figma Code Connect Figma Make

Design Systems

Atomic Design Semantic Token Architecture MUI Zeroheight Storybook Figma Dev Mode Design Tokens CSS Variables Handoff MCP Figma Claude Console

UX Research

VOC Sessions Stakeholder Interviews CX Ticket Analysis Heuristic Evaluation Card Sorting Competitive Analysis Persona Development Journey Mapping Usability Testing

Design Tools

Figma FigJam Sketch Adobe Creative Suite Axure RP InVision Miro

Analytics & Metrics

Maze Optimal Workshop Hotjar Google Analytics HEART Metrics RICE Prioritization KPI Dashboards

Frontend

HTML5 CSS3 Bootstrap Material Design Tailwind CSS Angular Vue.js React shadcn/ui

Methodologies

Design Thinking Lean UX Agile/Scrum Design Sprints Double Diamond WCAG 2.2 AA MVP Definition UX Strategy Roadmaps

CMS Platforms

AEM Sitecore Drupal CQ5 WordPress Foleon

Featured Projects

Real products with real constraints — showing problems solved, rules navigated, and impact delivered

Xylem Solver E-Commerce Platform E-Commerce

Industrial / B2B

Xylem Solver Platform

3-year UX engagement unifying 4 e-commerce sites into a $4B revenue platform — complete design system, research framework, and 90+ applications support.

Design System Research Material Design
View Case Study
PayBAC — B2B Payment Platform Fintech

Banking / B2B

PayBAC — B2B Payment Platform

End-to-end design of BAC Credomatic's automated invoice billing and collection platform — 8 sprints of solo UX ownership across payment scheduling, bulk uploads, and approval workflows.

Payment Flows Fintech B2B
View Case Study
AI Email Draft Generator Agentic AI

Enterprise Fintech / AI

AI-Powered Email Draft Generator

Agentic AI assistant framework for enterprise customer service — reduced agent response time from 4–10 min to under 1 min.

Agentic AI System Design Salesforce
View Case Study
CX Blueprint — Foleon / AEM DesignOps

DesignOps / Cross-Team Governance

CX Blueprint — Foleon / AEM

10-phase service blueprint governing Foleon and AEM content delivery across 3 scenarios — co-designed with Claude AI. Governance gates, QA severity model, and parallel team workstreams.

Service Blueprint Team Alignment Governance
View Case Study
Solver UX Framework — 5-Phase Methodology UX Framework

Industrial / B2B

Solver UX Framework

5-phase UX methodology for Xylem's $4B platform. 121 documentation slices, 19 VOC sessions, 5 personas, RICE prioritization, and roadmap through 2027.

121 Slices VOC Research RICE
View Case Study
Xylem UX / Lean Process Framework DesignOps

Enterprise / B2B

Xylem UX / Lean Process Framework

Unified 6-phase Design Thinking methodology for Xylem's enterprise team — 20+ methods catalog, 4-team structure, and documentation standards across 90+ applications.

Design Thinking DesignOps 90+ Apps
View Case Study
Accessibility Framework — Foleon & AEM at Marsh DesignOps

DesignOps / Compliance

Accessibility Framework — Foleon & AEM

Platform-specific accessibility checklist for Marsh — 150+ items across 14 sections, WCAG 2.2 AA, EAA compliance, 7 Foleon features flagged as inaccessible. Updated from 3 live Marsh project audits.

WCAG 2.2 EAA Foleon-Specific
View Case Study
Marsh Digital Infrastructure — Foleon AI Workflow

AI-Assisted Design / Asset Generation

Marsh Digital Infrastructure — Foleon

Designed a full Foleon page from scratch using a sparse PDF as the only source. Claude researched the domain and generated all content — that research directly produced the Figma Make prompt that drove the visual design.

Claude AI Figma Make Foleon
View Case Study
Insurance Platform Migration

Insurance / B2B

Salesforce to Custom Portal

Led UX strategy for insurance portal migration — reduced quote-creation time by 50% through IA restructure, MUI design system, and AI-assisted prototyping.

50% Faster Quotes MUI IA Restructure
View Case Study
MCM Design System Design System

Fintech / React

MCM Design System

Complete design system from Foundation to Production — ShadCN/ui, Figma tokens, AI-powered documentation with Claude + MCP.

ShadCN Tokens AI Docs
View Case Study
InfoAgro Platform Government

Government / Regulated

InfoAgro Platform Redesign

Government agricultural platform with complex stakeholder requirements and regulatory constraints.

Research IA Mobile-First
View Case Study
Design System 2.0 System

Design System

Design System 2.0

Scalable component library using Atomic Design principles, design tokens, and comprehensive documentation.

Atomic Design Components Tokens
View Case Study
Agents Management Internal Tool

B2B / Internal Tool

Agents Management System

Internal operations tool for managing agents, workflows, and team efficiency within business constraints.

Role Management Ops Efficiency Internal Tool
View Case Study
BESS System SaaS

B2C / SaaS

BESS System

End-to-end SaaS product design with user research, CX optimization, and iterative testing.

User Research CX Optimization Iterative Testing
View Case Study
PPH Signup Redesign B2B

B2B / Research

PPH Signup Redesign

B2B signup flow optimization with research-driven improvements.

Research UX Flow
View Case Study
Lines Manager Redesign Internal Tool

UI / Frontend

Lines Manager Redesign

Complex internal sports betting application — UI redesign for back-office operations.

UI Frontend Internal
View Case Study

Other Projects

Non-Profit / IA

Move Past Plastic

Environmental non-profit platform redesign with information architecture focus.

View Case Study

UI / Research

Hotel Bellagio Challenge

UI design challenge with research and prototyping.

View Case Study

Experience

20+ years of product design across regulated industries, from hands-on Individual Contributor work to leading cross-functional teams.

Lead UX/UI Designer

QAT Global

Dec 2023 - Present

Client: Xylem Solver – B2B internal configuration platform for Engineers, Distributors, Contractors, and Technicians. Complex workflows with regulatory and business rule constraints.

Led 19 VOC sessions, created 5 personas, journey mapping across 6 stages. Competitive analysis, heuristic evaluation, IA redesign reducing nav depth 40%. Design System with two-layer semantic token architecture. Angular 19, Figma Code Connect, MCP Server workflow, Claude Console QA prompts.

Senior Product Designer | AI-Enhanced UX Consulting

Andryta.com

Mar 2023 - Present

Multi-client UX/UI & product consulting across web and mobile platforms. Fintech, Healthcare, Insurance, Sports Betting, and B2B. Design Thinking, Double Diamond, Agile/Scrum.

Clients:

  • RealBookies (Sports Betting): App Signup, Agents Admin Dashboard, Betting App
  • Fintech company: Insurance portal, AI Chatbot, Design System (shadcn/ui)
  • Global Risk & Strategy Firm: Usability guidelines, CMS Foleon, Branding
  • Outcoding / MCM Encore: Design system, payment flows, React components
  • Persistent Systems: AI-powered product, Claude/ChatGPT prototyping
  • PepsiCo US: AI chatbot redesign, FigJam workshops, User Personas
  • Svitla / Curinos: UX research, CX ticket analysis, HEART metrics
  • 10Pearls / DNV: UI kit, Atomic Design, Bootstrap/Vue
  • Grupo Asesor: InfoAgro, Mi Vida app, Ministry of Health, MOPT, ILO

User Experience Designer

Drivn Technologies

Jan 2022 - Mar 2023

DesignOps: Introduced new design tools and techniques; standardized design processes. Design Systems based on Atomic Design. UX Research using Maze, Optimal Workshop, Hotjar. WCAG accessibility. CMS management (AEM 6.5, Sitecore, WordPress).

UX/UI Designer Lead

CRCOMM

Aug 2018 - Dec 2021

Led design teams, established project requirements. Data analysis with Google Analytics, responsive mobile-first design, WCAG accessibility, usability testing workshops. UI frameworks using HTML5, CSS3, Bootstrap, Angular.

Technical Lead

Hangar

Jul 2016 - Jun 2018

DesignOps: Coordinated between design, technology, QA, and UX teams. Team Enablement: Training on BMW content system, UX and design principles. Process Documentation. AEM 6 / Content Strategy. Clients: Nissan Canada and BMW US.

Senior UX / UI developer

Prodigious Latin America

Apr 2012 - Jul 2016

UX Process & Standards: User research, personas, taxonomy, site maps, prototypes with Axure RP. CMS Front-end: Drupal, CQ5, Sitecore. Accessibility Governance: WCAG compliance. Clients: AstraZeneca, Mylan Laboratories.

Senior Web Developer

Visionary iGaming

May 2009 - Mar 2012

HTML5, CSS3, PHP, JavaScript, jQuery. Sites for clients in North America, Europe, Asia. UX/UI Process: Interviews, workshops, Information Architecture, Low/High Fidelity prototypes.

Senior Web Developer

BetPhoenix

Aug 2007 - Feb 2009

HTML, XHTML, CSS2, PHP, Java (.JSP), JavaScript, CMS Joomla. Design and development of sites for clients in North America and Asia. Landing pages, email templates. Client direct support.

Image Corporative Manager / Front End Developer

Neuralbox

2004 - 2007

HTML, CSS, PHP, JavaScript. Branding design for clients: Logo, Website, Banners. Landing pages and email templates. UI development of new products for the company.

Education

Master in Design Thinking and Product Design

OBS School / Universitat de Barcelona

Master in Interaction Design

Universidad Veritas

Bachelor in Graphic Design

UAM

Certifications

UI Design (Universidad Creativa) • UX Design Fundamentals (SDI Institute) • Design Thinking (Certiprof) • Scrum Master, PO, Developer (Certiprof)

Ready to work together?

I'm currently available for senior/principal product design roles, especially in healthcare, AI-powered products, and regulated industries.

Available for remote work • US/UK timezone overlap